One Mind Health of Glen Allen, VA hosted ADM President Daniel A. ‘Danny’ Bobrow (MBA, Finance, MBA Marketing) as he delivered his presentation on telephone skills mastery entitled:

All MVPs Know Their Box Scores

Key points delivered included:

  • Measuring and Monitoring Team and Team Member “Batting Average”
  • Quantifying the lost production owing to the “Performance Gap”
    and
  • Actionable Steps for Mastering The Art of First Impressions.
 
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