These are taken directly from the classic How To Win Friends And Influence People by Dale Carnegie.
I mentioned to a psychologist friend of mine that I rediscovered the text and was on my third reading. His reply was “don’t you know enough about sales already?” Well first, one never knows enough about empowering people to make informed choices, which to me, is what sales is all about.
But that’s beside the point, because this book is not about sales, but far more fundamentally, how to achieve happiness by creating and nurturing harmonious relationships with our fellow human beings.
It changed my life, and it just could enrich yours too.
So let’s begin with Principle One:
1. Begin with praise and honest appreciation.
This is as opposed to insincere flattery. People know when they’re being fed a line. Successful empowerment of others is all about taking the time to understand and appreciate their strengths and interests. Mr. Carnegie relates the story of a man who visits his neighbor, following which the neighbor’s husband tells his wife how interesting and friendly he found the man to be.
“That’s because he let you talk about your train collection!” Was his wife’s reply.
In other words, if you want to be interesting, be interested!
Stay tuned for Principle 2: Call attention to peoples’ mistakes indirectly